GWR header image


 

Communications - handling post, phone calls and emails in the booking office

article by: Garry Owen

We have a team of volunteers who just love to sit in our office at Toddington and carry out the many administration jobs that need to be done when the railway is not operating. But, with the railway becoming busier, there is also an opportunity to work with the Stationmaster on days when the trains are running and the 'phone still needs to be answered. The work includes most general office duties, is an invaluable part of customer satisfaction and will offer a chance to promote and publicise the railway. You will need to be well-organised and content to work on your own at times. A very quick way to learn all there is to know about the railway. Suits people of all ages and physical abilities. This is also a rostered position where you will be expected to keep to your promise of working on those days when you say you will.